Precision in Motion: Your Partner in Complex Logistics

Privacy Policy

At NorthStride Logistics, we are committed to protecting the privacy and security of the personal information you entrust to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our online platform and services, which include freight forwarding for oversized goods, cold chain logistics, last-mile delivery solutions, customs brokerage, and supply chain optimization consulting.

Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Identification Information: This includes names, addresses, phone numbers, email addresses, and other contact details necessary for service delivery and communication.
• Business Information: Company names, cargo details, shipping information, customs documentation details, and payment information required for logistics and brokerage services.
• Technical Data: Information gathered automatically when you visit our site, such as IP addresses, browser type, operating system, referring URLs, and website activity data. This helps us understand how our platform is used and improve user experience.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, administer the platform, track users' movements around the platform, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level.

How We Use Your Information

Your information is used for the following purposes:

• To Provide Services: Fulfilling requests for freight forwarding, cold chain logistics, last-mile delivery, customs brokerage, and supply chain consulting. This includes quoting, booking, tracking shipments, and handling customs procedures.
• Communication: Sending updates, service-related information, responses to inquiries, and potentially marketing communications about our services that may be of interest to you.
• Improvement of Services: Analyzing usage patterns and feedback to continuously improve our online platform, optimize our logistical processes, and develop new features.
• Legal Compliance: Adhering to applicable laws, regulations, and industry standards, including those related to transportation, customs, and data privacy.

Disclosure of Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: With trusted partners who assist us in operating our business and providing services, such as carriers, customs agents, IT support, and payment processors. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include data encryption, secured networks, access controls, and regular security audits. While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

• Access: The right to request access to the personal data we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal data under certain conditions.
• Restriction of Processing: The right to request that we restrict the processing of your data under certain conditions.
• Objection to Processing: The right to object to our processing of your personal data under certain conditions.
• Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

NorthStride Logistics reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with a revised date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: